Customs duties and import taxes

For orders shipped outside the European Union, customs duties, import taxes, and handling fees may be applied by the customs authorities of the destination country.

Important:

• These additional costs are the responsibility of the recipient and are not included in the order price
• The amount varies depending on the destination country, the value of the goods, and the type of product
• Payment will be requested by the courier upon delivery or directly by the customs authorities
• Ellie and Lulù is not responsible for any customs costs and cannot refund these charges

We recommend checking your country's customs regulations before placing your order. For more information, please contact your local customs office.